What data we collect and how we use it
This site uses order forms for customers to request information, products and services. We request visitors’ contact information (like their email address and name) so we may answer requests for information. When we provide free promotions such as ebooks, we request an email address so we may send these free materials to you and we also ask if you would like to join our newsletter list where we send very infrequent newsletters and special marketing offers. An official opt-in email will be sent to you to ensure you are still interested in receiving these infrequent messages, and you may opt-out at any time by clicking an unsubscribe link.
As a resume development service, it is necessary for Gayle Howard to ask our clients personal and professional information—such as their education, employment history, company names, achievements, contact details, and data typically included in a resume used for seeking employment. This information is used solely to create documents that the client has entered into an agreement with us to create on their behalf. As a client service in case of loss of originals, we keep these documents permanently by maintaining physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your personally identifiable customer information. Documents are only accessed on the client’s request to email originals due to loss, or to update resume documents with fresh information. If you would like your resumes deleted permanently so no document exists at all, please contact Gayle Howard via the contact page, and we will perform that task immediately and confirm deletion.
Our site is encrypted
We use Secure Sockets Layer (SSL) software to encrypt the information you enter on our site in order to protect its security during transmission to and from our site. When storing information, we protect its security by encryption of critical data. When we process credit card information and payments, the credit card is subject to tokenisation and strong security measures. Financial information is not collected or held on our website or by Gayle Howard the owner of this site. Information given by customers is transacted solely through financial services organisations such as PayPal, Splitit and Stripe.
Gayle Howard does not share your information with any other person or business including when we are asked for samples from potential buyers. We also do not provide our clients’ names or email addresses as references for our services to any potential new client requesting this information. We do not update social media sites such as LinkedIn with resume data, but instead, send a Word template for you (the client) to edit and maintain your own online profile. We do not send resumes to recruiters or employers unless the client provides written agreement for us to do so in the event of a job vacancy that suits their skills and experience.
Online information will only be used to respond directly to the user’s request and will not be used for any other purpose. We do not collect personally identifiable offline contact information nor do we publicly post or distribute to third parties any personally identifiable information.
Our site includes heavily fictionalised resume samples that bear little to no resemblance to the original document presented to the client at the time of writing. Formats, employment history, names, dates, achievements and any personally identifiable information has been removed or changed on these sample resumes.
Prior to 2018, Gayle Howard would enter resume writing competitions once a year for the professional association, Career Directors International. Competition rules requested resume samples that were again, heavily fictionalized so that the name of the client, dates, employment history, dates, education and country as well as format, would be unrecognisable from the client’s original document. From May 2018, clients will be approached in writing to approve of us using these heavily fictionalised documents and only with their written permission, and showing them what we intend to use, will this practice continue. Some of these fictionalized resumes are displayed on the Career Directors International website as a multiple-time award winner.
Links to other sites
This site may contain links to legitimate GDPR accredited sites and other small businesses such as photography services. Gayle Howard is not responsible for the privacy practices or the content of such websites, however, each service managing data have their GDPR compliance details listed on their respective websites. In particular, we use the services of Mail Chimp for email communications and Siteground for secure web hosting.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us.